Consumers

Learn about 911 surcharges for wireless, landline, and Voice Over Internet Protocol (VoIP) telecommunications services.

Learn about legislation that requires internet providers operating in New York State to offer $15/month high-speed internet to low-income families.

Learn about the required sign for air conditioning complaints that chain stores must post.

Find out if a business is licensed to sell alcohol. File a complaint with the State about a business selling alcohol.

Report the sale of alcohol to a minor or an intoxicated person, or at more than half off, or to-go without food, or outside of approved hours.

Make a complaint about a business that runs amusement rides.

Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.

Report a problem with an amusement arcade.

Report a problem with a registered architect or a professional engineer.

Report a problem with an automated teller machine (ATM).

Report a problem with a car repair or inspection.

Report spray paint odor or fumes from an automobile business or repair shop.

Report illegal business practices by a bail bond agent.

Report a problem with a bank, credit union, lending institution, or safe deposit company.

Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.

Make a complaint about a business that hosts bingo games.

Make a complaint about a licensed boiler operator engineer.

Make a complaint about a business that places wheel locks on illegally parked cars.

Learn about the bottle and can refund law or report a store not accepting a container.

Report a problem with plain bottled water.

Learn about broadcast television channel rescan.

Learn about a building, past or current construction jobs, and skilled trade license status for a person or business in the City.

Find out about a business and if it has a history of complaints.

Report a problem with a business only if you're a business.

Report a business not following New York State phased reopening guidelines.

Report a problem with a cable TV, phone, or internet provider.

Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.

Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.

Make a complaint about a business selling new or used cars.

Make a complaint about a car rental agency.

Report a problem with a limousine, ambulette, black cab, or car service company.

Report a problem with a commercial car wash.

Report a carpet business that does not provide required information about carpet emission limits.

Learn about a program that gives members access to cars for short-term use.

Report a store that doesn't accept cash as a form of payment.

Make a complaint about a rented space used to serve food or drinks for events.

Learn how to keep your cell phone number when you change phone carriers.

Make a complaint about the purchase of a cell phone.

Report a problem with a cemetery, monument, or headstone.

Find a certified asbestos investigator.

Request a review of a charity organization or report a problem with one.

Report a problem with a charity committing fraud.

Report a check cashing business.

Make a complaint about a day care facility, child care provider, or after school program.

Report the illegal sale of cigarettes or a business avoiding cigarette taxes.

Learn about the tax on cigarettes for businesses and consumers.

Learn about commercial cycling requirements and safety regulations. Report a business that is not complying with commercial cycling rules.

Report improper trash disposal by a business or make a complaint about a commercial waste disposal company.

Learn how older adults can protect themselves from financial fraud and scams.

Report stores or vendors that are selling counterfeit items.

Report a problem with a credit card company.

Get a free credit report from each of the three credit bureaus.

Report a problem with a dating service.

Make a complaint about a debt collection business.

Get help managing debt and dealing with debt collection agencies.

Report professional misconduct by a dentist.

Make a complaint about a doctor.

Learn about the rules for bringing a non-service dog into a restaurant.

Learn how to donate goods.

Make a complaint about a licensed plumber or electrician.

Learn about the rules for businesses that sell electronics and get tips for consumers.

Make a complaint about a business that sells audio, video, photo, or computer equipment.

Learn about temporary discounts for households struggling to afford internet service during the COVID-19 pandemic.

Get a guide to recognizing misleading or deceptive advertising practices.

Make a complaint about a licensed fire suppression contractor.

Report an unsanitary food cart, stand, or truck.

Learn about how to plan a funeral.

Report a problem with a gym or health spa membership.

Make a complaint about a school of higher education.

Get consumer tips for smart holiday shopping.

Get consumer information about working with home improvement contractors.

Report identify theft or get tips for consumers and businesses about preventing it.

Report illegal building occupancy or past conversion.

Report a problem with a jeweler.

Report a problem with self-storage unit.

Report a problem with a licensed money transmitter business.

Report a problem with a mortgage or loan company.

Learn about the difference between a notary public and a notario publico.

Report a problem with a licensed oil burning equipment installer.

Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.

Make a complaint about pool or sauna maintenance, water quality, or safety equipment.

Get information or make a complaint about United States Postal Service products and services.

Report a power outage or blackout, or file a claim to be reimbursed for food spoiled during a power outage.

Learn about public auctions from the City and Police Department.

Report a problem with a phone, gas, heat, or electric company.

Learn the rules that businesses are required to follow for refunds, exchanges, and returns.

Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.

Report a restaurant that adds a surcharge to the cost of items on the menu.

Make a complaint about a licensed rigger.

Report a merchant charging the wrong amount of sales tax.

Make a complaint about a satellite television provider.

Get tips for smart back-to-school shopping.

Learn about a photo contest to support small businesses throughout New York City.

Make a complaint about a licensed sign hanger.

Report a problem with a licensed construction site safety manager.

Learn about saving money at the supermarket.

Report a problem with a sweepstakes.

Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.

Give positive feedback about a yellow or green taxi driver.

Register to stop getting calls from telemarketers.

Learn about consumer rights.

Report a business selling flavored tobacco products.

Learn about private towing services.

Get consumer information about shopping for secondhand vehicles.

Report a problem with a licensed welder.