21-11-2024
Coronavirus (COVID-19) Alert

The Health Department is currently reviewing all complaints and responding primarily to those that pose an imminent threat to public health or safety.

Non-emergency complaints will be logged and responded to when regular operations resume.

Need something else?

You can make a complaint about food safety practices in food service establishments, including unsanitary conditions, pets, and insect infestations. 

You can file a food safety complaint against:

  • Restaurants
  • Markets
  • Beverage stores
  • Bodegas
  • Warehouses
  • Delis
  • Bakeries
  • Cafeterias
  • Food carts (including Green Carts), stands, or trucks

The Department of Health will issue violations or warnings when appropriate.

You can make complaints about a broad range of food safety issues including (but not limited to) the following:

  • Bare hand contact with ready-to-eat foods
  • Dirty cutting boards and counters
  • Spoiled or contaminated food
  • Food that is not cooked, held, or stored at proper temperature
  • A food worker who is sick 
  • Garbage or sewage issues
  • Operating without a permit
  • Pet or other live animal inside the facility
  • Poorly maintained bathrooms
  • Roaches, mice, or rats present   
  • Unsanitary practices by workers

Complaints about expired milk are no longer accepted.

To report that someone got sick from eating food, go to the Food Poisoning page.

You can make complaints about a broad range of food safety issues including (but not limited to) the following:

  • Bare hand contact with ready-to-eat foods
  • Dirty cutting boards and counters
  • Spoiled or contaminated food
  • Food that is not cooked, held, or stored at proper temperature
  • A food worker who is sick 
  • Garbage or sewage issues
  • Operating without a permit
  • Pet or other live animal inside the facility
  • Poorly maintained bathrooms
  • Roaches, mice, or rats present   
  • Unsanitary practices by workers

Complaints about expired milk are no longer accepted.

To report that someone got sick from eating food, go to the Food Poisoning page.

You can make a complaint about unsafe food practices at:

  • Food or beverage stores
  • Supermarkets
  • Farmers' markets
  • Fish markets
  • Warehouses
  • Packagers
  • Processors

You can report unsafe food practices such as:

  • Food handling
  • Preparation
  • Storage practice
  • Odors
  • Spoilage
  • Infestations
  • Animals at these businesses

Online

Report unsanitary conditions at a supermarket, bodega or other food market or food processor.

By Phone

  • Agency: New York State Department of Agriculture and Markets
  • Division: Food Complaints
  • Phone Number: (718) 722-2876
  • Business Hours: Monday - Friday: 9 AM - 5 PM

21-11-2024